Cutting/Serving boards
Cutting Board | Chopping Board | Bread Board | Rustic Cheeseboard, Charcuterie Board
$45.00
Return and exchange
Return and Exchange Policy
At GTC, we take pride in the quality and craftsmanship of our products. Your satisfaction is important to us, and we strive to ensure you love your purchase. If, for any reason, you are not completely satisfied, please review our return and exchange policy below.
Returns
Eligibility: Returns are accepted within 30 days of the delivery date. To qualify, items must be unused, in perfect packaging, and in the same condition as received.
Non-Returnable Items: Personalized or customized items, sale items, and gift cards cannot be returned.
Return Process: To initiate a return, please contact us at
. We’ll provide instructions and a return address for your item.
Return Shipping Costs: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days.
Exchanges
Eligibility: Exchanges are offered for items that arrive damaged or defective. Please contact us within 3 days of delivery to report any issues.
Exchange Process: For damaged or defective items, send us photos of the item and its packaging at
. Upon approval, we’ll send a replacement or offer an alternative solution.
Shipping for Exchanges: We cover the shipping costs for exchanges of damaged or defective items.
Additional Information
Custom Orders: Due to the unique nature of custom orders, these items are non-returnable and non-exchangeable unless they arrive damaged or defective.
Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
